Return Policy for UrartStudio.com – Art Supply (Paintbrushes):
At Urart Studio, we want to ensure customer satisfaction with every purchase you make. If you are not completely satisfied with your art supply purchase, we offer a hassle-free return policy. Please read the following guidelines for returning paintbrushes:
Eligibility:
- You may return your paintbrushes within 30 business days from the original date of purchase. To be eligible for a return, the following conditions must be met:
- The paintbrushes must have been purchased from UrartStudio.com.
- The returned items must be in their original unopened condition, undamaged, and with all original packaging intact.
- The customer is responsible for the return shipping fees and ensuring that the items are properly packaged.
Return Process:
- To initiate a return, please follow these steps:
- Contact our customer support team at ur*********@gm****.com and provide your order details, including the purchase date.
- Ship the items to our designated return address, which will be provided by our customer support team.
Restocking Fee:
- A 20% restocking fee will be applied to all eligible returned paintbrushes. This fee helps cover the costs associated with processing the return, inspecting the items, and restocking them into inventory.
Refund:
- Once we receive and inspect your returned items, we will notify you of the status of your return. If the returned items meet the eligibility criteria, we will process a refund to your original method of payment within a reasonable timeframe.
Please note that this return policy is specific to art supply purchases, particularly paintbrushes. Different return policies may apply to other product categories, such as paints, canvases, or accessories. We recommend reviewing the respective policies for those items.
For any further questions or clarifications regarding our return policy, please contact our customer support team at [email protected] We are here to assist you and ensure a smooth return experience.
Thank you for choosing Urart Studio for your art supply needs.
