Instant Download
- Your files will be available to download once payment is confirmed.
- We do not accept returns, exchanges, or cancellations. However, please contact me if you have any problems with your order – ur*********@***il.com
- Your DOWNLOAD LINK will be available in a DOWNLOAD FILES section on your account page.
- You will also receive an email with download link as well.
Note: If you unable to locate an email with download link, please do check your. spam folder as well as ‘SOCIAL’ & ‘PROMOTION’ tabs (for Gmail).
Downloading a Digital Item
If you have URARTSTUDIO.com account, after your purchase you’ll be directed to the Download page. Here, you can download all the files associated with your order.
Downloads are available once your payment is confirmed. Please be aware that the confirmation might take a few minutes.
We’ll also send you a download notification email separate from any transaction notification emails you receive from URARTSTUDIO.COM
If you’re unsure if you’ve purchased a Digital Item, you can always visit your account page to see if you have anything in the download folder. Please refer to these step by step instructions on how to download your items: https://urartstudio.com/downloading-files/
I can’t seem to find my download notification email.
First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, add no*****@*****ev.host to your address book or safe list.For now, you can still get to your file using the directions below.
Can I access my digital purchases from within my account?
Yes! To access your digital file(s), go to your account page and click on DOWNLOADS tab. Refer to: https://urartstudio.com/downloading-files/
- There are generally no limits for when or how many times you can download a file. In most cases, you can access a file any time on your DOWNLOAD page, provided the transaction hasn’t been canceled or removed.
- If your payment is still processing, the Download Files button will not be available yet.
I’m having trouble downloading my files.
If nothing happens when you click the download links, it’s possible that there’s an issue with your web browser. Please disable any non-standard add-ons or toolbars that you’ve installed and try again.
- If your computer states that the file has been corrupted, delete the file and try downloading it again. If you still can’t open the file, please contact the seller through Etsy Messages for further assistance.
- If your computer is unable to open the file, it’s possible that you’re missing the program required to open the file type. Please contact the seller through Etsy Messages to see what program(s) you may need.
- If you continue to have trouble, please contact us by sending an email to ur*********@***il.com or by sending an email through https://urartstudio.com/contact/
HOW TO DOWNLOAD STEP BY STEP:
#1 GO TO ‘SHOP’ IN TOP MENU
#2 SELECT PRINTABLE ART OR LOGO DOWNLOAD
#3 CHOOSE PRODUCT YOU DESIRE FROM AVAILABLE SELECTION
#4 ADD TO CART
#5 GO TO CART
#6 LOG IN OR CREATE NEW ACCOUNT
#7 PROCEED TO CHECKOUT
#8 USE YOUR PAYPAL ACCOUNT OR CHECKOUT AS A GUEST THROUGH PAYPAL
#9 AFTER YOUR PAYMENT IS CONFIRMED YOU SHOULD BE TAKEN TO DOWNLOAD PAGE
#10 YOU CAN ALSO ACCESS DOWNLOAD PAGE BY GOING TO YOUR ACCOUNT PAGE
#11 YOU WILL ALSO RECEIVE AN EMAIL WITH DOWNLOAD LINK
(SEE SCREENSHOTS BELOW FOR DETAILS):
